crawdad

If repairs are needed, do I send the scanner back to aeswave?

I'm just concerned where it is repaired and the turnaround time. Thanks.

Status: Open Dec 20, 2022 - 07:52 PM

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carlos

Dec 20, 2022 - 08:05 PM

To maintain the renewable warranty the tablet needs to be sent back to Autel.

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crawdad

on 12/20/2022 9:25:17 PM | Like (0) | Report

Thank you Carlos. Is that USA or China? If China, I imagine the turnaround time will be weeks.

Scott

on 12/21/2022 8:52:30 AM | Like (0) | Report

The repair will be done at Autel in New York.
Repair time varies, some repairs can take 3-4 weeks during busier times.

If you ship the tablet in Next Day Air, they tend to get it done sooner.

crawdad

on 12/21/2022 9:31:26 AM | Like (0) | Report

Ok, thank you

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If repairs are needed, do I send the scanner back to aeswave?

Autel MaxiSYS MS906BT Scan Tablet with 1-yr Updates and Warranty

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